RentalCarMarbella.es

Rental Terms and Conditions

Last updated: May 2026

These terms govern the reservation and rental of vehicles offered by RoyalRent Marbella through the website RentalCarMarbella.es and through other authorised communication channels.

1. Provider Identification

Trade name: RoyalRent Marbella
Website: RentalCarMarbella.es
Activity: Vehicle rental services in Marbella and Costa del Sol
Email: servicio@rentalcarmarbella.es

2. Driver Requirements

• The driver must be at least 25 years old.
• The driver must hold a valid driving licence legally recognised and valid for driving in Spain.
• The driver must present a valid identity document or passport before vehicle delivery.
• RoyalRent Marbella may require a minimum driving licence holding period depending on the reserved vehicle category.
• RoyalRent Marbella reserves the right to refuse vehicle delivery if the documentation is invalid, incomplete or does not match the reservation details.

3. Reservation and Confirmation

Reservations made through the website are subject to actual vehicle availability, data verification and confirmation by RoyalRent Marbella. The automatic receipt of an order or request does not necessarily imply final acceptance of the rental until it has been reviewed and confirmed.

4. Prices, Payments and Charges

• Prices are displayed in euros and include the concepts indicated during the reservation process.
• Rental prices may vary depending on the vehicle, duration, dates, availability, additional services and specific conditions.
• If the customer chooses payment upon vehicle collection, a €30 cash payment management fee may apply and will be displayed during the booking process.
• Outstanding amounts must be paid before or at the time of vehicle delivery, depending on the agreed payment method.
• RoyalRent Marbella may reject a reservation in case of obvious pricing, availability or technical configuration errors.

5. Security Deposit

For certain vehicles, a security deposit will be required. The amount will be indicated during the reservation process or before vehicle delivery.

The deposit is intended to cover possible damages, delays, extraordinary cleaning, missing fuel, fines, administrative charges, lost keys, contractual breaches or other amounts arising from the use of the vehicle.

The deposit will be returned in full or in part once the vehicle condition has been verified and provided that there are no outstanding charges.

6. Insurance and Coverage

Vehicles include the legally required insurance coverage. Specific insurance conditions, deductibles, exclusions and customer liability may vary depending on the vehicle and will be communicated before or at the time of rental.

Unless expressly agreed otherwise, damages caused by negligent use, driving under the influence of alcohol or drugs, unauthorised drivers, misuse of the vehicle, serious traffic violations, damage to the underbody, tyres, rims, windows, interiors, loss of keys or any situation excluded by the insurance policy or these terms will not be covered.

7. Permitted Use of the Vehicle

• The vehicle must be used responsibly and in accordance with current traffic regulations.
• Participation in races, competitions, speed tests or unauthorised sports driving is prohibited.
• Subletting, transferring or allowing the use of the vehicle by unauthorised persons is prohibited.
• The use of the vehicle for illegal activities or dangerous transportation is prohibited.
• The vehicle may not leave Spain without prior express authorisation from RoyalRent Marbella.

8. Vehicle Delivery and Return

Vehicle delivery and return shall take place at the agreed location, date and time.

The customer must inspect the vehicle upon delivery and report any visible damage before use.

Late returns may result in additional charges.

9. Fuel, Cleanliness and Vehicle Condition

• The vehicle must be returned with the agreed fuel level.
• Additional charges may apply for extraordinary cleaning or damages beyond normal use.
• Smoking inside the vehicle is prohibited.

10. Fines, Tolls and Penalties

The customer shall be responsible for fines, penalties, tolls, parking charges and traffic violations incurred during the rental period.

11. Accidents, Damage or Incidents

In case of accident, theft, breakdown or any incident, the customer must immediately inform RoyalRent Marbella and follow the provided instructions.

12. Cancellations, No-Shows and Modifications

Cancellations, modifications or refund requests are governed by the Cancellation and Refund Policy published on this website.

If the customer does not meet the minimum age requirement, fails to provide a valid driving licence recognised in Spain or does not present the required documentation, the reservation may be refused or considered a no-show.

13. Vehicle Availability and Replacement

RoyalRent Marbella will make every reasonable effort to provide the reserved vehicle. However, due to operational reasons, an equivalent or similar category vehicle may be offered whenever possible.

14. Data Protection

Customer personal data will be processed in accordance with our Privacy Policy.

15. Applicable Law and Jurisdiction

These terms are governed by Spanish law.

16. Contact

For any questions related to these rental conditions, you may contact RoyalRent Marbella at: servicio@rentalcarmarbella.es.